What We Collect and Why It Matters
When you open an account with us, we collect the details you provide directly — your name, contact number, and the payment method you use to deposit or withdraw. If you transact through JazzCash, Easypaisa, or Raast, we record transaction references to match your account activity;
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we do not store your full wallet credentials or PIN. We also collect device and session data automatically — your IP address, the browser or app you use, and pages you visit within the lobby. This helps us detect suspicious access and keep your account secure.
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We do not sell your personal data to third parties. Data is shared only where required by the applicable law or to process your payment through the wallet provider you chose. Availability of certain features depends on local law and eligible regions. You can request a
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copy of the data we hold on your account by contacting our support team directly — the process is described in the sections below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.